Mentee Onboarding Guide

 
Sign In to Your Programme

Get the login link directly to your programme. The link will look like https://portal.futurelab.my/users/xxxxxxxxxxx”

Alternatively, you can use the generic login link to access the programme
https://portal.futurelab.my/users/login”

 

Image 1 - Portal Login Page.png

Either login link will take you to a login page where you can type in your email address and password to access your programme page.

 
Edit your Profile

Find the Edit Profile button on either your Overview Page or Mentorship Dashboard.

By clicking on it you will be taken to the Edit Profile page

Image 2 Programme Overview Page - Edit P

You can add in your profile details in the “Profile & Account” section. You can add in details of your mentorship such as interests and skills and industries in the “Mentorship” section

Image 3 Edit Profile Page - Profile & Ac
 
Changing your Password

In the Edit Profile page, click on the Security tab to access the Security Section

Image 4 Edit Profile Page - Security Tab

In the Change Password section, add your new password in the Change Password and Confirm Password section. Remember to include your current password in the current password section as well before clicking the “Update Password” button

Image 5 Security Tab Update Password Out
 
Accessing your Programme Agenda

You can view the agenda for your programme in the Programme Overview page as shown below. Click on each agenda card as outlined to get more information.

Image 6 Programme Overview - Agenda Card
 
Accessing your Mentorship Dashboard

You can access your mentorship dashboard from the programme overview page by clicking on the “Carry Out Mentorships” button  as outlined below:

Image 7 Programme Overview - Carry Out M

You can also access your mentorship dashboard from the Mentorship tab by clicking on the hamburger icon as outlined below. 

Programme Overview Hamburger Selection I

Follow through into the "Mentorship" text as shown below...

Mentorship Navigation Bar Outlined.png

... and then into the "Dashboard" text. This will take you into the Mentorship Dashboard.

Navigation Mentorship Mobile - Dashboard
 
Finding your Mentors

You can find your mentors in the “Mentorship Dashboard” page as shown below. Mentors will be suggested to you as shown in the screenshot below based on what you fill up in your profile. Alternatively, you can find more mentors by clicking on the “Browse other mentors” button.

Image 9.01 Scroll Down Mentorship Dashbo

Scroll down to see the Mentor List

Image 9 Mentorship Dashboard - Mentors L

Click “View Profile” under a mentor card in order to view their profile details.

Image 10 Mentorship Dashboard - View Pro
 
Scheduling a Session with a Mentor

Inside a mentor’s profile page, you can interact with the mentor either by:

  • Scheduling a Session - Click on “Schedule a Session” button. Availability is based on Mentor’s set timeslots

    • Once a mentor has accepted your request, you will be able to carry out the session in the “Appointments” page

  • Message the mentor - Click on “Message” to be taken to the messaging page

Image 11 Mentor’s Profile Page Scroll Do

Scroll down to see the "Message" and "Schedule a Session" buttons

Image 11 Mentor’s Profile Page Mentee Vi
 
Viewing your Session Requests details under Appointments

All your session requests to the mentors will be viewable under the “Appointments” page. To access it, clicking on the hamburger icon as outlined below and go into "Mentorships".

Follow through after clicking the "Mentorships" text into the "Appointments" text as outlined below to access the "Appointments" page.

Image 18 Mentorship Dashboard Screenshot

In the “Appointments” page, you will see all your scheduled sessions under various statuses:

  1. Pending Accept - Mentor has yet to accept the session. Once the mentor has accepted it, you can carry out the session scheduled

  2. Confirmed - Mentor has accepted the session, you can proceed to the session room at the scheduled time

  3. Pending your Approval - Mentor has requested to reschedule the time, you need to accept it in order to be confirmed

  4. Completed - You have successfully completed the session

  5. Pending Review - Mentor has yet to rate your session

Click on the “View Details” button or the “⋮” in any of your session cards to view more details about the session scheduled

 
Carrying out your Confirmed Session

You will receive an email and a system notification informing you that your mentor has accepted your request. You can then carry out your session in the Appointments page by clicking on the “Join Session Room” button.
 

Image 14  Appointments Page - Join Sessi

Using the FutureLab videocall, you can click on the “I’m ready to chat button” to enter the videocall room

 
Using the FutureLab Videocall Tool

The FutureLab Videocall Tool provides additional features that complements your mentoring experience such as the task list for keeping track of your progress and task lists. Click on the icon as outlined in the videocall screenshot below to open up the task list.

Image 18 - Videocall Room - Outline the

Once the task list is open, click on the "Add Task" or "Add Resource" button to take note of what was discussed in your session. It will be saved into the system for your reference later! Both you and your mentee can see what was saved.

Image 26 - Videocall Room ATL Task and R
 
Rating your Session

Once you have carried out the session, you can rate your sessions in the appointments page after marking the session as complete. If your session has yet to be completed, open up the session details by clicking on the “⋮” and then on the “Complete Booking” button.

Image 15 Appointments Page - Session Det

You can then click the “Rate Now” button under the “Completed” tab to rate the session based on the set criteria. Once your mentor has rated the session, the session will be considered completed and you can create another session request to the mentor back in the Mentorship Dashboard.

 
Logging an Offline Session

Even if you had an impromptu session with your mentor outside of the platform, it is recommended to log it in your programme to help measure your progress. In the “Mentorship Dashboard” page, click on the “Log Offline Session” button to start logging the session.

Image 17 Mentorship Dashboard Page - Log

You will be asked to insert the details of the session including the date and time, and then you can rate the session as if it were a normal session scheduled.