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Creating a Safe Space: The Influence of Mentoring on Workplace Well-being

by FutureLab | 24 January 2024

Ever wondered what creates a sense of safety for employees in the workplace? A study from Frontiers in Psychology highlights the benefits of mentoring programs - not only to foster professional growth but also to create a sense of security among employees.

In this article, we will explore how workplaces can increase psychological safety amongst employees through mentoring programs that foster an environment that boosts innovation and collaboration.

What is psychological safety in the workplace?

In today's fast-paced work environments, fostering a culture of psychological safety is crucial for the well-being and productivity of employees. But what exactly does “psychological safety” in the workplace mean?

Psychological safety refers to the feeling that one can express their thoughts, ideas, and concerns without fear of negative consequences. It's like creating a comfortable space where team members feel safe to be themselves and share their thoughts openly.

Imagine a workplace where employees’ opinions are valued; this would undoubtedly lead to increased work quality and a genuine enjoyment of their tasks.” This is the essence of psychological safety.

As depicted in the infographic, each of the elements contribute to a positive environment, empowering employees to bring their best selves to work by prioritizing psychological safety among employees. 

Signs Your Workplace Is Psychologically Unsafe

Unfortunately, not all workplaces provide a psychologically safe environment for their employees. When employees feel psychologically unsafe, it can lead to increased stress, decreased morale, and negatively impact both the individual and organization’s performances.

Recognizing the signs of a psychologically unsafe workplace is essential for employers and employees alike. Here are some signs that your workplace may be psychologically unsafe:

Lack of Open Communication

In a psychologically unsafe workplace, a noticeable absence of open communication is a red flag that can have extensive implications:

  • Suppressed Employee Voice Employees may feel reluctant to speak up, share ideas, or express concerns. This suppression of their voice can lead to a stifling of creativity and the potential loss of valuable insights.

  • Unaddressed Issues Without an open channel for communication, conflicts may go unaddressed, festering beneath the surface and potentially escalating into more significant issues.

  • Isolation Employees may feel isolated, disconnected, and unsupported when open communication is lacking. This isolation can contribute to feelings of disengagement and hinder the development of a cohesive team.

Addressing the lack of open communication involves creating an environment where employees feel encouraged and empowered to express themselves without fear of judgment or reprisal.

High Turnover Rates

If you notice a high number of employees leaving their jobs, it could be a sign that the workplace is not fostering a positive environment. Dissatisfaction or discomfort may prompt them to seek better opportunities, often linked to specific factors contributing to the cause and effect of high turnover. The reasons for high turnover are as follows:

  • Lack of Job Satisfaction (cause) Employees who do not feel psychologically safe are more likely to experience low job satisfaction, making them susceptible to seeking alternative employment.

  • Cost Implications (effect) High turnover incurs substantial costs related to recruitment, onboarding, and training, negatively impacting the company's bottom line.

To address this, organizations must focus on understanding the root causes of dissatisfaction and implement measures to improve workplace conditions.

Unclear Communication Channels

Poor communication structures foster uncertainty and confusion, creating a breeding ground for psychological unsafety. This lack of clarity sets the stage for various detrimental outcomes. Let's explore why poor communication is harmful by breaking down these points:

  • Misunderstandings Lack of clarity in communication can lead to misunderstandings, affecting productivity and teamwork.

  • Ambiguity in Expectations Employees may struggle to understand their roles and responsibilities, leading to stress and a sense of insecurity.

Establishing clear and transparent communication channels, ensuring that expectations are well-defined, and promoting open dialogue are key components in fostering a psychologically safe workplace.

Creating a psychologically safe workplace requires a concerted effort from both leaders and employees. One effective way to foster psychological safety is through the implementation of mentorship programs.

Implementing Mentorship to Cultivate Psychological Safety

A mentoring culture is one where mentor mentee relationships are integrated into the organization's everyday operations. It goes beyond just pairing mentors with mentees and involves a comprehensive approach to learning, development, and support.

Here are some ways in which mentoring programs can contribute to the creation of a psychologically safe workplace:

Building Trust and Relationships

Mentoring programs are relationships built on trust and connections. The mentor serves as a guide and confidant, offering a safe space for mentees to share their thoughts and concerns. This connection forms the foundation of psychological safety, as employees are more likely to open up when they know they have a supportive mentor by their side. In a mentor mentee relationship, both parties have the opportunity to learn from each other, share their experiences, and develop a sense of trust and camaraderie. When mentees feel supported by their mentors, they are more likely to feel comfortable expressing themselves, seeking guidance, and sharing their thoughts and concerns. As a result, mentor mentee bonds create a safe space for mentees to share their thoughts, concerns, and ideas without fear of judgment or negative consequences. The trust and support fostered through these relationships contribute to a culture of psychological safety within the organization. 

Empowering Personal and Professional Growth

Mentoring programs empower employees to take ownership of their personal and professional growth. Mentors provide guidance, support, and opportunities for skill development. Mentees are encouraged to set goals, identify areas for improvement, and take steps towards achieving their aspirations.

Mentoring programs goal-setting and progress tracking features enable mentees to monitor their growth and receive feedback from their mentors. This empowerment contributes to a mentor mentee relationship, the sense of psychological safety, as employees feel supported and valued in their journey of growth. A mentor mentee relationship facilitated by mentoring programs acts as a catalyst for continuous learning and development, enhancing employee well-being and job satisfaction.

Encouraging Open Communication

The mentor mentee relationship encourages open and honest communication. When mentees feel heard and understood, they are more likely to express their opinions and share their perspectives without fear of judgment.

Through mentoring programs, mentees can easily connect with their mentors, ask questions, seek guidance, and share their thoughts and ideas. This open communication extends beyond the mentor mentee relationship and permeates throughout the organization.

Strengthening Employee Engagement and Retention

With mentoring features such as progress tracking, goal-setting, and feedback mechanisms, employees will remain engaged and motivated on  their mentoring journey. Mentees will feel a sense of belonging and connection through their mentor mentee relationship, reducing feelings of isolation and increasing job satisfaction.

As a result, employees are more likely to stay with the organization which will reduce turnover rates and ensure continuity. This strengthens the overall psychological safety within the organization, as employees feel a sense of stability and support.

Creating a Learning Organization

Mentoring platforms create a learning organization where knowledge and expertise are shared and valued. Mentors can share resources, articles, and industry insights with their mentees through the program’s content sharing feature. Mentees in turn bring fresh perspectives and innovative ideas to the table.

This culture of learning and collaboration not only enhances the individual employee’s growth but also benefits the organization as a whole. Employees feel encouraged to expand their knowledge, share their insights, and contribute to the organization's success.

This culture of learning fosters psychological safety, as employees feel supported in their pursuit of excellence


Mentoring programs have a powerful impact on employees’ psychological safety. They create a supportive and inclusive work environment where employees feel comfortable expressing themselves, taking risks, and contributing their unique perspectives. By fostering trust, open communication, emotional support, and learning opportunities, mentorship programs contribute to the overall psychological safety of the workplace.

If you are considering launching your own mentoring platform for your employees, let's connect and explore how FutureLab can best suit your needs. FutureLab is a comprehensive mentoring platform that enables organizations to create and manage effective mentorship programs. With its user-friendly interface and advanced features, FutureLab makes it easy to build a mentoring culture that supports psychological safety and employee development.

Remember, investing in mentoring programs is not only beneficial to your employees but also to the overall success of your organization.

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