Common questions
What HR teams usually ask first.
Do we need to have our own internal mentors?
No. FutureLab can work with your internal mentor pool, help source external mentors, or use a combination of both.
Can we use only the platform?
Yes. If your programme design is already defined, your team can use FutureLab for administration, participant management, scheduling, tracking and reporting.
How can we measure whether the programme is working?
FutureLab helps establish success measures, then tracks activity, session completion, goals and feedback. Your stakeholders see progress without you assembling it.
What happens after the first conversation?
FutureLab writes up a short programme concept: the model, who is involved, what the platform needs to do, and what it costs.
How does the 10-hour promise work?
For a cohort of at least 30 participants, FutureLab agrees the administration baseline and qualifying workflow with you before launch. If your team does not save at least 10 hours, FutureLab refunds the $750 standard setup fee. Full measurement and eligibility terms are included in the proposal.
Can we stop the subscription if it is not right for us?
Monthly customers can cancel before the next billing cycle. Annual customers receive an early-exit option, with the exact terms agreed in the commercial proposal.
Talk to us
Tell us what you want mentoring to change.
We’ll help you clarify the right programme model, participant journey and level of support, before you commit to a full rollout.