Sign In to Your Programme
Get the login link directly to your programme. The link will look like “https://portal.futurelab.my/users/xxxxxxxxxxx”​
Edit your Profile
Click your Profile icon at the top right of the portal.
Click the Edit Profile option in the dropdown to be redirected to your profile page.
You can use the following sections to:-
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Account and Profile: Update your personal details to let others in the programme know more about you.
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Mentorship and Experience; Let mentors know about your past experiences and what you need help in.
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Availability: Manage when you'd be available for mentoring sessions.
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Notification: Manage WhatsApp notifications for upcoming sessions with your mentor.
Changing your Password
In the Edit Profile page, click on the Update button.
Fill in the Change Password field details and click the Save changes button to apply the changes.
Accessing your Programme Agenda
You can view the agenda for your programme in the Home page as shown below.
Accessing your Mentorship Dashboard
There are two ways you can access your mentorship dashboard from the programme overview. To get there you can the Meet my Mentor button or the Mentorship tab outlined below:
Finding your Mentors
You can find your mentors in the Mentorship Dashboard page. Depending on your programme type, mentors will either be pre-paired to you by the programme admin or mentors will be suggested to you based on what you fill up in your profile. Alternatively, you can find more mentors by clicking on the “Browse other mentors” button.
Click the mentor's name to view their profile details.
Scheduling a Session with a Mentor
Inside a mentor’s profile page, you can interact with the mentor either by:
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Scheduling a Session: Click on Schedule a Session button. Availability is based on the mentor’s set timeslots. Once a mentor has accepted your request, you will be able to carry out the session in the Appointments page.
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Message the mentor: Click on Message to be taken to the messaging page.
Viewing your Session Requests details under Appointments
All your session requests to the mentors will be viewable under the Appointments page.
In the Appointments page, you will see all your scheduled sessions under various statuses:
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Pending Accept - Mentor has yet to accept the session. Once the mentor has accepted it, you can carry out the session scheduled
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Confirmed - Mentor has accepted the session, you can proceed to the session room at the scheduled time
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Pending your Approval - Mentor has requested to reschedule the time, you need to accept it in order to be confirmed
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Completed - You have successfully completed the session
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Pending Review - Mentor has yet to rate your session
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Click on the View Details button in any of your session cards to view more details about the session scheduled.
Carrying out your Confirmed Session
You will receive an email and a system notification informing you that your mentor has accepted your request. You can then carry out your session in the Appointments page by clicking on the Join Room button.
This will redirect you to the FutureLab video call where you can conduct your session.
Using the FutureLab Videocall Tool
The FutureLab Videocall Tool provides additional features that complements your mentoring experience such as the task list for keeping track of your progress and task lists. Click on the icon as outlined in the videocall screenshot below to open up the task list.
Once the task list is open, click on the Add Task or Add Resource button to take note of what was discussed in your session. It will be saved into the system for your reference later! Both you and your mentor can see what was saved.
Rating your Session
Once you have carried out the session, you will be prompted to rate your session. Click the Submit your Reflection button to confirm that the session has been completed, You will then be redirected to a page containing all the reflection questions for the session.
Should you choose to complete your reflections at a later time, you can then click the Rate Now button under the Completed tab to rate the session based on the set criteria.
Once your mentor has rated the session, the session will be considered completed and you can create another session request to the mentor back in the Mentorship Dashboard.
Logging an Offline Session
Even if you had an impromptu session with your mentor outside of the platform, it is recommended to log it in your programme to help measure your progress. In the Mentorship Dashboard page, click on the Offline Session button to start logging the session.
You will be asked to insert the details of the session including the date and time, and then you can rate the session as if it were a normal session scheduled.
