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Sign In to Your Programme
Get the login link directly to your programme. The link will look like “https://portal.futurelab.my/users/xxxxxxxxxxx”​
Edit your Profile
Click the Menu icon in the bottom right of the screen.
Click the Edit Profile option in the dropdown to be redirected to your profile page.
Changing your Password
In the Edit Profile page, click on the Update button.
Fill in the Change Password field details and click the Save changes button to apply the changes.
Accessing your Programme Agenda
You can view the agenda for your programme in the Home page as shown below.
Accessing your Mentorship Dashboard
You can access your mentorship dashboard by clicking the Meet my Mentor button as outlined below:
Finding your Mentors
You can find your mentors in the Mentorship Dashboard page. Depending on your programme type, mentors will either be pre-paired to you by the programme admin or mentors will be suggested to you based on what you fill up in your profile.
Click the mentor's name in the mentor card to view their profile details.
Scheduling a Session with a Mentor
On the Mentorship page, scroll down the page till you reach the bottom of the mentor card.
​Click the Book Session button and fill in the form details to schedule a session with your mentor.
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Viewing your Session Requests details under Appointments
All your session requests to the mentors will be viewable under the Appointments page. To access it, clicking the Appointments button on the Home page.
In the Appointments page, you will see all your scheduled sessions under various statuses:
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Pending Accept - Mentor has yet to accept the session. Once the mentor has accepted it, you can carry out the session scheduled
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Confirmed - Mentor has accepted the session, you can proceed to the session room at the scheduled time
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Pending your Approval - Mentor has requested to reschedule the time, you need to accept it in order to be confirmed
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Completed - You have successfully completed the session
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Pending Review - Mentor has yet to rate your session
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Click on the View Details button in any of your session cards to view more details about the session scheduled.
Carrying out your Confirmed Session
You will receive an email and a system notification informing you that your mentor has accepted your request. You can then carry out your session in the Appointments page by clicking on the Join Room button.
Using the FutureLab Videocall Tool
The FutureLab Videocall Tool provides additional features that complements your mentoring experience such as the task list for keeping track of your progress and task lists. Click on the icon as outlined in the videocall screenshot below to open up the task list.
Once the task list is open, click on the Add Task or Add Resource button to take note of what was discussed in your session. It will be saved into the system for your reference later! Both you and your mentee can see what was saved.
Rating your Session
Once you have carried out the session, you can rate your sessions in the appointments page after marking the session as complete. If your session has yet to be completed, open up the session details by clicking on the View Details button and then on the Complete Booking button.
You can then click the Rate Now button under the Completed tab to rate the session based on the set criteria. Once your mentor has rated the session, the session will be considered completed and you can create another session request to the mentor back in the Mentorship Dashboard.
Logging an Offline Session
Even if you had an impromptu session with your mentor outside of the platform, it is recommended to log it in your programme to help measure your progress. In the Mentorship Dashboard page, click on the Offline Session button to start logging the session.
You will be asked to insert the details of the session including the date and time, and then you can rate the session as if it were a normal session scheduled.
